Systems/Process Integration & Automation

In some way shape or form systems generally exist in the vast majority of small, medium and large businesses. In simple terms and before technology became part of our daily lives a system did not include an application or technology.

The link from manual business/information system to an application/technology solution is the business process. A process/system in isolation, can achieve a result, however in areas where integration may be an option but not implemented common disadvantages can include the following:

  • Increases in management costs and complexity.

  • Duplication and double handling/entry of data in several systems in-turn increasing costs, potential errors and lacking a single true source of information.

  • Customer and employee frustration.

  • Bottlenecks creating a lack of efficiency and effectiveness.

  • Constraints and barriers stifling new innovation.

In years gone by, complexity has developed particularly in businesses who have grown to a large organisational structure and/or certain industries where system needs are specialised, diverse or complex by nature.

Other integration opportunities and demand have presented with new technological advances i.e. cloud based systems/technology which allow small and medium businesses to now take advantage of and compete with their larger counterparts.

Some key benefits of process/system integration/automation include:

  • Cost reduction.

  • Efficient and effective processes.

  • Streamlined customer, employee, partner and supplier experience.

  • Connection within and across business teams and functional areas.

  • Elimination of duplicate data.

  • Optimised workflow.

We can help you achieve efficient and effective results with process/system integration solutions and additionally the secure delivery of data shared across applications. The key goal is to provide valuable services to your customers, internal users, partners or suppliers.